Musikhaus Korn Oschatz Pick Up Point
Musikhaus Korn - Oschatz
Pick Up Point Mo-Fr: 10.00-18.00
The KORN headquarter
Since the formation of Musikhaus Korn in 1997 one thing particularly characterizes our philosophy: authenticity. That’s why most of our associates are DJs, musicians, producers or case builders who work in our stores and provide advice and support for our customers. For our associates the slogan “Music for Life” is more than just an empty phrase. It is a passion that influences their everyday life and that our customers can benefit from.
Our associates therefore not only combine know-how, experience and competence, above all they know what musicians, DJs, producers and organizers need to perform strongly. A top priority of our philosophy is to offer you the best advice and service possible.
Today Musikhaus Korn offers more than 50.000 products that are not only available in our stores in Oschatz, Dresden, Leipzig Connewitz, Leipzig Centre and Halle (Saale), but also at our online shop at www.musikhaus-korn.de. Even if Musikhaus Korn is among the biggest music stores in Germany by now, serving more than 1.160.000 clients and sending around 10.000 packages per month, the satisfaction of our customers is still at the heart of our business.
Our headquarter is located in the Oschatz district of Lonnewitz and thus in the heart of the Free State of Saxony between Leipzig, Dresden and Chemnitz. This is also where our "Korn Shopping App" was developed, the first shopping app for musical instruments in Germany.
In addition to the pick-up station of Musikhaus Korn, our logistics centre, where a large part of our extensive product range is stored, is also located on the premises of our headquarters. The open-plan office, the heart and control centre, is also located at Musikhaus Korn Oschatz. This is where our knowledgeable staff work in the purchasing, sales, accounting, marketing and IT departments.
Service and logistics
Service ranks first in all of our departments. That is not only true for customer service, but for our teams behind the scenes, e.g. our shipping office, too. They are responsible for all retour and warranty cases and for the provision of spare parts. If small repairs are needed or if an article is not produced anymore, our associates will do their best to solve your problem within a short period of time. In case of a heavy defect a fast repair is possible due to our good relations to the service departments of manufacturers and distributors.
Our logistic centre represents the biggest part of our premises. On two floors we organize our extensive assortment of goods using a smart and flexible shelf storage system. Because we are situated close to the transshipment point Halle/Leipzig, we can deliver available products inside Germany at the following day of the reception of the order with a probability of 90%.